frequently asked questions

How does cleanlist.email work?

cleanlist.email is an email verification tool that lets you verify if an email address exists by examining its validity, format and existence.

This works like an SMTP Server by examining properly mail records for each email address. It then connects to the recipients mail server and simulates the sending of a message, without offending the SMTP protocol and relevant RFC.

Do you keep email addresses?

Our systems retain your email verification requests for a short period of time for reporting and feedback, after which your requests are automatically deleted along with any results.

Additionally, you may delete your requests manually after you have received the results.

Do you use or sell email lists? Do you send SPAM?
We DO NOT use any email validation requests, or the email addresses contained within, for any reason.

We DO NOT provide or sell email lists, nor we cooperate with companies that provide email lists.

After all we are here to help you reduce sending spam/unbounced mails to invalid addresses.
Is the result accurate or I should contact the recipient's IT

Generally speaking the result will be accurate, since cleanlist.email utilizes the appropriate RFC and a clever technique simulating sending email to each email address you request. If your mail server needs to send email to the same receipients, the exact same technique will be utilized.

Though, there are some mail servers that do not cooperate with the RFC resulting in bad verification for some domains.

Is there any API I can use with my system?

We provide a secure, robust, super fast, API. You can utilize our API to integrate to any CRM/ERP, EShop, registration form or other custom application. If you have any questions on how to use our API do not hesitate to contact us.

Do I get a receipt/invoice for my purchase?
After you have fulfilled your purchase you get a normal receipt from within the system. If you would like to receive an invoice, you should fill in your company's data in "User Settings".
How do I pay for my purchase? Is there a safe payment system?
We use Viva Wallet Services for secure checkout and payment. With Viva's accredited system you can securely pay for our services using your credit/debit card, bank transfer, PayPal and Google Pay.

cleanlist.email

Looking to clear large mailing lists, verify email addresses, reduce invalid mails and keep your newsletter bounce rate low? We are here to help. Clean your email lists now!

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